Privacy Policy

Privacy Policy
Last Updated: [25th February 2025]

This Privacy Policy explains how Intelluxe (“we,” “our,” or “us”) collects, uses, and protects any personal data provided by users while visiting our website, https://intelluxe.ae. We are committed to safeguarding your privacy and ensuring that your personal information is protected under the UAE Personal Data Protection Law (PDPL) and other applicable regulations.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information: Name, email address, phone number, and company details.
Technical Information: IP address, browser type, operating system, and other analytical data.
Communication Data: Information provided when contacting us via forms, emails, or support requests.
Cookies and Tracking Data: Details about your website interactions using cookies and tracking technologies.

2. How We Use Your Information

We collect and use your data for the following purposes:

To provide and maintain our website and services.
To respond to inquiries and customer service requests.
To improve our website experience and analyse user behaviour.
To comply with legal obligations under UAE law.
For marketing purposes, only if you have provided consent.

3. Use of Cookies

We use cookies to enhance your browsing experience. Cookies help us analyse traffic, customise content, and remember user preferences. You can manage or disable cookies via your browser settings. For more details, please refer to our Cookie Policy.

4. Data Sharing and Third Parties

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

Service Providers: Third-party companies that assist in website hosting, analytics (e.g., Google Analytics), and customer support.
Legal Authorities: If required to comply with UAE laws, regulations, or government requests.
Business Transfers: In case of a merger, sale, or transfer of assets, your information may be included as part of the transaction.

5. Data Storage & Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Data collected is stored on secure servers, and we follow UAE regulatory guidelines to maintain security.

6. Your Rights Under UAE Law

As per the UAE PDPL, you have the following rights:

Access Your Data: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the removal of your data under certain conditions.
Withdraw Consent: Opt-out of marketing communications or data processing based on consent.

To exercise these rights, please contact us at info@intelluxe.ae

7. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before sharing personal information.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage users to review this policy periodically.

9. Contact Information

For any questions about this Privacy Policy or how we handle your data, please contact us at:

Intelluxe Technology LLC, Warehouse E24, Hassan Abdulla Bahri Compound, Al Quoz Industrial Area 2, Dubai, UAE

Email: info@intelluxe.ae
Phone: +971 4 393 9871